Kip Van kempen is fed up with Hydro one . The family year round cottage had no hydro nor heat for 8 months until Hydro One re-connected service in June of 2016 . The monopolistic provider of hydro in Ontario not only provided unacceptable service in taking so long to restore the hydro but has charged kip with a “delivery charge” for the hydro which was not even connected to the hydro meter .
Kip says the arrogance of their call center staff who refused to reverse the delivery charge has prompted a lawsuit filed to take Hydro One to Court and let a judge determine the fairness of both their service and the delivery charge .
Thousands of Ontario residents are fed up with the charges from Hydro one and I hope others will follow my “David versus Goliath” fight with Hydro one.
Kip says he cannot believe the social media response to a recent interview aired by a local TV station telling the story . Hydro One should be embarrassed.