BDO Solutions Achieves Microsoft Gold Cloud Customer Relationship Management Competency

BDO Solutions today announced it has attained the Gold Cloud Customer Relationship Management competency, demonstrating a “best-in-class” ability and commitment to meet Microsoft Corp. customers’ evolving needs in today’s dynamic business environment and distinguishing itself within the top 1 percent of Microsoft’s partner ecosystem.

To earn a Microsoft gold competency, partners must successfully complete exams (resulting in Microsoft Certified Professionals) to prove their level of technology expertise, and then designate these certified professionals uniquely to one Microsoft competency, ensuring a certain level of staffing capacity. They also must submit customer references that demonstrate successful projects (along with implementing a yearly customer satisfaction study), meet a revenue commitment (for most gold competencies), and pass technology and/or sales assessments.

BDO Solutions’ Microsoft Certified Professionals are recognized in the industry for their expert product knowledge in combination with deep insight into business process and industry best practice. Recognized as one of the top 1% of Microsoft Dynamics partners worldwide, BDO’s depth of expertise, breadth of solutions, and geographical accessibility is unlike any other IT Solutions and Advisory firm in Canada.  Having implemented Microsoft Dynamics CRM for a multitude of clients across various industries, including not-for-profit and associations, BDO delivers innovative solutions to help organizations manage risk and grow their business.

 “This Microsoft Gold Cloud Customer Relationship Management competency showcases our expertise in and commitment to today’s technology market and demonstrates our deep knowledge of Microsoft and its products,” said Gillian Martin, BDO Partner and CRM practice lead. “We plan to accelerate our customers’ success by serving as technology advisors for their business demands.”

“By achieving a gold competency, partners have demonstrated the highest, most consistent capability and commitment to the latest Microsoft technology,” said Phil Sorgen, corporate vice president, Worldwide Partner Group at Microsoft Corp. “These partners have a deep expertise that puts them in the top 1 percent of our partner ecosystem, and their proficiency will help customers drive innovative solutions on the latest Microsoft technology.”

Earning the Cloud Customer Relationship Management competency demonstrates partner expertise in deploying Microsoft Dynamics CRM Online business solutions. To attain the best-in-class Gold level competency, a partner must have proven success in the cloud by implementing Microsoft Dynamics CRM Online, Microsoft Dynamics Marketing, Microsoft Social Engagement or Parature.

The Microsoft Partner Network helps partners strengthen their capabilities to showcase leadership in the marketplace on the latest technology, to better serve customers and to easily connect with one of the most active, diverse networks in the world.

About BDO Solutions

BDO Solutions helps small, medium and large sized organizations align technology to their overall business strategies using Microsoft technology. We specialize in consulting, implementation and training for the following Microsoft products: Microsoft Dynamics AX, GP, NAV, CRM, Office 365, SharePoint, Power BI as well as Business Analytics and Corporate Performance Management solutions. BDO Solutions enables clients to streamline their business processes and improve overall operational efficiency with on premise, hybrid and cloud solutions.

About BDO

One of the nation’s leading accounting firms, BDO Canada provides assurance, accounting, tax, and advisory services. With strengths firmly rooted in the communities we serve, our professionals deliver highly individualized services informed by deep industry knowledge and nearly 100 years of experience serving Canada’s local markets. As a member of the BDO international network, which spans more than 150 countries and 1,400 offices, BDO provides seamless and consistent cross-border services to clients with international needs.

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